OPEN
Sign in to eCargo
Use the phone number connected to your account.
ACCOUNT & DATA
Leave clearly.
Delete securely.
Request deletion of your eCargo account and associated data. We verify every request to protect both you and your company.
LAST UPDATED · 15 JULY 2026NAVIGATE
Go to Settings → Privacy
Your account and data controls are grouped together.
CONFIRM
Choose “Delete account and data”
Review the information and confirm your request.
If you cannot sign in
Contact us from the phone number or email connected to your account so we can verify ownership before processing the request.
[email protected] ↗What happens next
We review deletion requests to protect company accounts, billing records, fraud-prevention records and legal obligations. When approved, we remove or anonymize account data, revoke active sessions, remove devices and notification tokens, and detach the user from company access where possible.
Data we may need to retain
Some records may be retained where required for legal, tax, accounting, security, dispute, anti-fraud or platform-safety reasons. Examples can include invoices, audit logs, payment records, moderation records and records needed to protect other users or companies.
NEED HELP?
Contact support ↗